Based on a current research by Walker Sands, customers purchase fewer gadgets, purchase dearer gadgets on-line and proceed to purchase principally in-store merchandise of on a regular basis life, corresponding to grocery merchandise.
The 2019 Retail Futures Report is predicated on information from a survey performed in March 2019 amongst 1,600 customers in the US.
Two-thirds of respondents of all ages, and 72% of these aged 18 to 35, say that they purchase much less, as a result of they’ve develop into extra involved about maintaining a way of life clear and arranged.
Partly due to this transformation in mentality, customers are more and more renting out merchandise: about 17% of respondents aged 26 to 35 say they’ve already rented garments prior to now 12 months and 15% of furnishings for hire.
Some 46% of respondents of all ages and 56% of these 26 to 35 years of age say that they’re now extra keen to purchase a really costly merchandise on-line in comparison with a 12 months in the past.
The most well-liked on-line furnishings is furnishings (20% of respondents purchased on-line) and residential home equipment (17%).
Brick and mortar stay common with customers for the acquisition of issues like meals and different each day requirements: 83% of respondents mentioned they purchased groceries in-store within the final 12 months and 76% purchased client items.
Books are the one kind of product that buyers have purchased for extra in third-party markets, corresponding to Amazon, fairly than in-store.
Concerning the Survey : The 2019 Retail Commerce Futures Report is predicated on information from a March 2019 survey of 1,600 customers in the US.